Items up to 1kg weight are despatched same day or next day, Monday to Saturday, by first class post. Order by 1pm for same-day despatch, Monday to Friday.
Parcels weighing over 1kg are sent by MyHermes courier and will take 3-5 working days for delivery.
If an item is not in stock, we will inform you and tell you when we expect it to be available again.
For orders under £10, we charge £1.50 postage and packing. Orders over £10 are delivered free.
Returning goods. We hope you will be delighted with your order but if you want to return any item, you may return the goods to us within 14 days of purchase. The item or items must be unused in their original packaging and in a resaleable condition for a full refund. We do not refund postage on returned goods unless they are faulty at the time of purchase. We recommend that you get a proof of postage from the Post Office (it's free) but we cannot accept proof of posting as proof of delivery to us. This guarantee does not affect your statutory rights.